In recent years, Xiuzhou District Taxation Bureau of Jiaxing has actively implemented the reform of "running at most once", the "non-contact" handling of tax related business is efficient and convenient, and the effect of optimizing the tax business environment is obvious.

"Non contact" tax handling to enhance the sense of gain

"Nowadays, the vast majority of tax related businesses such as tax registration, Invoice Business and issuance of tax certificates have been easily handled online and on the palm. More and more tax concessions are managed by enterprises' self judgment, declaration and enjoyment, and relevant materials are retained for future reference." Yu Dingjia, a staff member in the tax hall of wangjiangjing tax office of Xiuzhou District Taxation Bureau of Jiaxing City, personally witnessed the continuous deepening of the reform of tax "release, management and service" in recent years.

Internet plus, 5G, AI and other digital technologies have given people lifestyle changes and have changed the tax habits of taxpayers and taxpayers. Relying on Zhejiang tax collection and communication platform, tax enterprise exchange group, tax liaison line for online tax issues, "you ask me to answer", with the help of Zhejiang tax APP, Alipay, "zhe Li office" APP and Zhejiang electronic tax bureau to achieve tax related business "cloud" quick completion, policy laws and regulations at any time online inquiry, tax progress real-time accurate grasp, the traditional "road". The scene of tax handling in the hall is gone forever, and "intelligent" independent online tax handling has become a "new favorite" of tax handling in the new era.

"In the past, I had to go to the tax service hall every month to print tax records for the company's foreign employees. Now it's good. I can easily print tax records by pointing my finger. It's really convenient." Yang Huifang, a financial officer of Jiaxing Milan image Furniture Co., Ltd., praised the convenient reform of the tax department. The promotion and implementation of self printing of tax records of foreigners is an epitome of the upgrading of convenient tax services by Xiuzhou District Taxation Bureau of Jiaxing City. According to statistics, by the end of October this year, the tax rate of online comprehensive office in Xiuzhou District has reached 97.83%. High frequency tax related businesses such as invoice issuing and tax return have been handled online for 100%. It can be said that the Internet era of tax handling has become the protagonist.

The tax hall became "quiet"

Walking into the tax service hall of Xiuzhou District tax bureau of Jiaxing City next to Xiuhu lake, the silence of the tax window forms a huge contrast with the busy background window. "Although the amount of daily business handled in the office is not much, the amount of online business acceptance has doubled," said Shen Ruiqing, a female cadre of the tax service office.

We don't see each other when handling taxes, and there is no discount on services. Xiuzhou District Taxation Bureau of Jiaxing city actively complies with the reform trend of Tax Governance modernization, adheres to the work purpose of "all-round service and zero distance", actively changes the traditional tax service concept, and has established a modern tax service system with online acceptance as the main, self-help counseling as the supplement and window completion. The tax staff also go from the front desk to the back and answer Background acceptance has become the main theme of daily work.

In addition, Xiuzhou District Taxation Bureau of Jiaxing adheres to taking multiple measures to ensure the quality and efficiency of tax services. Use the big data analysis system to sort out high-frequency tax related businesses, launch a series of teaching videos of "handheld tax e-point pass", and accurately push high-frequency tax related operation manuals, the latest tax preferential policies and daily tax related business reminders online. Relying on the working mode of "grid service group management", implement the service specialist system for major projects, and actively carry out "three services" visits and assistance to ensure that "everything has an echo and every item has been implemented" on tax related issues.

"Brand inheritance" transmits the positive energy of tax service

In 2018, Xiuzhou District of Jiaxing City launched the tax service brand of "master Su E tax studio", practiced the tax service concept aiming at "taxpayers take more Internet and less roads", and strive to bring a sense of tax service with the lowest tax cost, the best tax service and higher tax efficiency to the majority of taxpayers and payers.

Relying on the "master Su E tax studio", Xiuzhou District Taxation Bureau of Jiaxing extended the sub brand of "women's little Su" tax service, and carried out the publicity of tax policies in the community, in the village and on campus with the help of the "aunt you said tax" service brand. In addition, while doing a good job in daily online and offline tax related services, it is also deepening the reform of value-added tax, the implementation of tax reduction and fee reduction policies, tax "three services" visits and other key work to provide high-quality, efficient and reassuring tax services for taxpayers and payers.